The damage intelligence platform for Florida's emergency response industry — identifying properties that need help before anyone else knows, dispatching verified crews in real time, and giving property owners full visibility from the moment help is on the way.
Florida has over 800 private companies dispatching crews to storm-threatened properties. Most coordinate dispatch through text notifications that get the job done — but there's no live, interactive experience for clients, no proactive way to find damaged properties before the competition, and no behavioral data for the insurers trying to price risk in one of the most stressed property markets in the country.
When a structure fire, flood, or storm hits, the properties that need help are invisible to response companies until the owner calls — which could be hours or days later. By then, competitors have already knocked on the door. There is no proactive, data-driven way to identify damaged properties and reach them first.
Most response companies already send clients text updates — crew name, ETA, even a truck photo. That's a good start. But a static text notification isn't a live experience. Clients can't see the crew moving toward them in real time, can't message dispatch directly, and don't receive structured documentation when the job is done. The bar has been raised — property owners now expect the Uber experience, not a text.
Florida's property insurance market has matured — new carriers have entered with appetite for risk, and insurers already offer well-defined premium discounts for structural upgrades like impact windows and reinforced roofing. What they can't do is underwrite to behavior. There is no data on which property owners proactively protect and maintain their homes before and after events. That signal — the most predictive of actual loss — doesn't exist yet.
DispatchNow is two platforms in one. A damage intelligence pipeline that identifies properties needing help in near real time — and a dispatch platform that gets a verified crew there, with full visibility for the property owner from the moment help is on the way.
DispatchNow monitors real-time 911 dispatch feeds — including PulsePoint and local CAD feeds — for property-damaging incidents: structure fires, floods, storm damage. The moment an incident is confirmed, the pipeline automatically orders aerial or satellite imagery of the affected property via aerial and satellite imagery partners, generates an AI damage assessment, and pairs it with property ownership and valuation data from county records. Your crew knows about the property — and what it needs — before the owner has finished their first phone call.
A web-based command center that gives dispatchers and managers a live map of every active unit in real time. Assign incidents, monitor response times, communicate with crews, and generate incident reports — all from one screen. GPS updates every 3 seconds. When a storm makes landfall and 40 jobs open simultaneously, DispatchNow keeps the operation from collapsing. Leads from the damage intelligence pipeline flow directly into the dispatch queue — no manual entry required.
When a crew is dispatched to a property — whether triggered by the damage intelligence pipeline or a direct request — the property owner receives a live map showing their crew en route, real-time ETA, direct messaging with dispatch, and a complete documented incident report on completion. The aerial damage assessment captured at the time of incident is included, giving owners the documentation their insurance claim requires — automatically.
The person on the ground gets turn-by-turn navigation, push notifications, incident logging, and photo documentation — all from a mobile app designed to work under pressure, with offline capability and automatic sync when connectivity returns.
DispatchNow is designed specifically for private companies that dispatch physical crews to properties under time pressure. If your clients are waiting and your dispatchers are overwhelmed, this platform was built for you.
DispatchNow doesn't just run dispatch operations — it builds the most complete property damage and behavioral risk dataset in the Florida market. Every 911-triggered incident, aerial damage assessment, crew response, and service engagement is a structured data record that insurers, reinsurers, and catastrophe modelers currently cannot access anywhere else.
Property owners who opt in to share their incident and dispatch history with participating insurers may earn discounted property insurance premiums. The first platform to make proactive property protection — and documented damage response — visible to the insurance market.
DispatchNow launches in Florida in August 2026. We are working with a select group of pilot companies in disaster restoration, hurricane prep, and storm services who will get early access to the full platform — including the damage intelligence pipeline — at no cost. Pilot partners help shape the product and get a significant head start on their competitors. If you run an emergency response company in Florida and want to be first to receive near real-time property damage leads, we want to hear from you.